Passenger Service Agent Job at Agi, Seattle, WA

a0NENVl2TEtSWEhyVlNsR1FxbzZkV0hIN2c9PQ==
  • Agi
  • Seattle, WA

Job Description

Passenger Service Agent

Are you a detail-oriented problem solver who focuses on providing outstanding customer service? Then let your career take off with ATS as a Passenger Service Agent! ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.

Roles and responsibilities:

  • Check in passengers and their luggage at the ticket counter and gates.
  • Patiently handle customer concerns and complaints regarding ticketing and baggage handling
  • Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise
  • Make announcements at the gate or over the general PA system regarding flight activity
  • Be responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors

Qualifications:

  • Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadership
  • Have proficient computer skills
  • Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent
  • Possess a valid driver's license with a clean driving record (only required for some airports)
  • Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record, and residence background check

Physical Requirements:

  • Lift up to 70 pounds (32 kg) on a regular basis
  • Stand, lift, bend, push and pull on a frequent basis and for extended periods
  • Work around jet and machinery noises
  • Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays.

The successful ATS team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

ATS employees should apply through WorkDay

M/F Disabled and Vet Equal Opportunity Employer

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Agi

Job Tags

Work experience placement, Flexible hours, Night shift,

Similar Jobs

Essentia Health

PHYSICAL THERAPIST - Occupational Health - Fargo, ND Job at Essentia Health

 ...Evaluates, plans, treats and implements care for patients in accordance with professional standards of the American Association of Physical Therapy using Clinical Practice Guidelines, and policies and procedures of Essentia Health. Education Qualifications: Key... 

FedEx

Package Handler - Part Time (Warehouse like) Job at FedEx

 ...IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our economy, moving. Be part of a winning team and workplace community that cares... 

Keys Auto Center

Certified Nissan Technician - Eligible for Relocation Assistance! Job at Keys Auto Center

 ...Job Description Job Description Certified Nissan Technician - Eligible for Relocation Assistance! US-FL-Key West Job ID: 2024-1946 Type: Full-Time # of Openings: 2 Category: Skilled Labor-Trades Keys Auto Center Overview Keys Auto Center... 

YMCA of Central Texas

eSports Coach Job at YMCA of Central Texas

 ...The YMCA of Central Texas is seeking talented and creative individuals to join our team of passionate professionals as an eSports Coach at our branch in Round Rock, Texas and in elementary schools throughout Round Rock ISD. Under the direction of the eSports Administrator... 

Athleta

Assistant Designer, Performance Job at Athleta

 ...ensuring that the product style, fit, and quality are more than worth the price for our customers. Responsibilities include assisting in designing the product line, preparing sketches, and assisting with basic specifications of the product. Must lean into risk taking...